Leaders earning trust

Increasing the capacity of a system without using the additional capacity is a waste.

Everyday, leaders must show their commitment to keep the system in balance from end-to-end and with customer demand.

For example, making manufacturing more efficient without making product design, marketing and selling more efficient will not increase throughput and could reduce livelihoods in manufacturing.

Imagine developing a workforce with the competence and determination to manage change of their system for their customers and themselves.

Those who add value to data, information, people and/or materials (by something called work) must first believe and trust their leaders.

Trouble is most leaders do not even think system, let alone talk and act system.

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